Privacy Policy

Last Updated: 16-09-2025

1. Introduction

National Technical Testing (Al Ghandi Group ) values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data in compliance with applicable UAE and GCC data protection laws.
By using our website (website Url) or our services, you agree to the practices described in this Privacy Policy.


2. Scope

This Privacy Policy applies to:

  • Visitors to our website.
  • Customers who book, register, or use our vehicle testing and registration services.
  • Individuals who contact us through email, phone, or in person.


3. Data We Collect

We may collect and process the following types of personal data:

  • Identity Information: Name, Emirates ID or passport details, date of birth, gender.
  • Contact Information: Phone number, email address, physical address.
  • Vehicle Information: Vehicle registration number, chassis number, type, and inspection records.
  • Transaction Information: Payment details, booking confirmations, receipts.
  • Technical Information: IP address, browser type, device details, website usage data via cookies.
  • Communication Records: Emails, phone calls, customer service interactions.


4. How We Collect Your Data

We collect data in the following ways:

  • Directly from you (forms, bookings, service requests, customer support).
  • Automatically when you visit our website (cookies, analytics).
  • From authorised third parties (e.g., Roads & Transport Authority (RTA), government authorities, payment processors).


5. Purpose of Processing

We use your personal data for:

  • Providing vehicle testing, inspection, and registration services.
  • Managing bookings, payments, and customer support.
  • Meeting legal and regulatory obligations.
  • Sending reminders, service notifications, and updates.
  • Improving our website and services through analytics.
  • Ensuring security, preventing fraud, and maintaining operational records.
  • Sending marketing or promotional messages (only with your consent).


6. Legal Grounds for Processing (UAE / GCC PDPL)

We process your personal data on the following legal grounds:

  • Performance of Service: To fulfill your requests and provide our services.
  • Legal Obligation: To comply with UAE laws, RTA requirements, Police requirements, and other regulatory authorities.
  • Legitimate Interest: To improve services, maintain security, and manage operations.
  • Consent: For optional services such as marketing, promotional emails, and non-essential cookies.


7. Data Sharing & Disclosure

Your personal data may be shared with:

  • Government Authorities: Such as the RTA or police, as required by law.
  • Service Providers & Contractors: IT providers, payment processors, SMS/email service partners.
  • Legal or Regulatory Bodies: Where disclosure is legally required.

We do not sell or rent your personal data to third parties.


8. Data Retention

We retain personal data only for as long as necessary to:

  • Provide services to you.
  • Comply with UAE legal and regulatory requirements.
  • Resolve disputes or enforce agreements.

Retention periods may vary depending on service type and legal requirements.


9. Data Security

We implement technical and organisational measures to safeguard your personal data against loss, misuse, unauthorised access, disclosure, alteration, or destruction.


10. Cross-Border Data Transfers

Although our data centres may be situated outside UAE, but we comply to use the data solely under UAE jurisdiction and laws.
Where personal data is transferred outside the UAE or GCC, we ensure that:

  • The destination country has adequate data protection standards; or
  • Appropriate safeguards (such as contractual commitments) are in place.


11. Your Rights

Under UAE PDPL and GCC privacy regulations, you may have the following rights:

  • Access: Request a copy of your personal data.
  • Correction: Request corrections to inaccurate or incomplete data.
  • Erasure: Request deletion of your personal data, subject to legal obligations.
  • Restriction: Request limited processing under certain circumstances.
  • Objection: Object to processing for direct marketing purposes.
  • Consent Withdrawal: Withdraw consent where processing is based on your consent.

To exercise these rights, contact us at (ntt@ntt.ae)


12. Children’s Data

Our services are not directed to children under 18. We do not knowingly collect data from children. If such data is collected inadvertently, it will be deleted promptly.


13. Cookies Policy

Our website uses cookies to:

  • Ensure core functionality.
  • Improve website performance.
  • Provide analytics.
  • Deliver marketing (if you consent).

You can manage cookies via your browser settings.


14. Updates to this Privacy Policy

We may update this Privacy Policy to reflect changes in law or service practices. Updates will be posted on this page with a new “Last Updated” date.


15. Contact Us

For privacy inquiries, complaints, or to exercise your rights, please contact:

National Technical Testing

Address: Dibba-Masafi Road, Near Dibba Mall Fujairah, United Arab Emirates
Email: ntt@ntt.ae
Phone: ‪ ‪+971 92041842